NDIS Support Services That Work For You
From keeping your home clean to accessing your community - we provide flexible, person-centered support across five key service areas. All services are NDIS-funded and can be combined into a comprehensive support package.
Each service is delivered by trained support workers who understand NDIS funding, participant rights, and person-centered care. We work with you to create a support plan that fits your goals, budget, and lifestyle.
All our services include:
- Flexible scheduling around your life
- Consistent support workers you know and trust
- Regular reviews to ensure services meet your evolving needs
- Direct communication with management for any concerns
- NDIS-compliant documentation and reporting
Community Access
Life happens in community - at cafes, parks, gyms, libraries, social groups, and local events. Our community access support helps you participate in activities you enjoy and pursue your social and recreational goals.
- Accompanying you to social activities
- Support at recreational programs
- Gym or exercise programs
- Arts, crafts, or hobby groups
- Community events and gatherings
- Volunteer work support
- Building social connections
Community access is about supporting you to do the things YOU want to do. Tell us about your interests, hobbies, and what community participation means to you. We'll help you access those activities, whether that means accompanying you, providing support during activities, or helping you build the confidence to participate independently.
- Participants working on social goals in their NDIS plan
- Individuals who want to participate in community but need support to do so
- Anyone building independence in recreational and social activities
NDIS Funding: Community access is funded under Core Supports - Community Participation or Capacity Building - Daily Living Skills.
Personal Care
Maintaining your personal care routine supports your health, confidence, and independence. Our trained support workers provide respectful, dignified assistance with daily personal care needs.
- Showering and bathing assistance
- Dressing and grooming support
- Medication reminders
- Continence care
- Meal preparation assistance
- Personal hygiene support
- Mobility assistance
Personal care is deeply personal, and we treat it with the respect and dignity it deserves. We match you with support workers whose approach feels right for you, and we provide consistent workers so you're comfortable and can build trust. All personal care is delivered privately and professionally, focused on maintaining your independence wherever possible.
- Participants needing assistance with daily living activities
- Individuals working toward greater independence in self-care
- Anyone requiring support to maintain their health and hygiene routines
NDIS Funding: Personal care is funded under Core Supports - Assistance with Daily Living.
Support Coordination
Understanding and managing your NDIS plan can feel overwhelming. Our support coordinators help you navigate your funding, connect with the right services, and make the most of your NDIS budget.
- NDIS plan implementation and review
- Coordinating multiple service providers
- Budget tracking and management support
- Goal setting and progress monitoring
- Connecting you with community services
- Assistance with plan reviews and renewals
- Problem-solving support when issues arise
Your support coordinator becomes your NDIS navigator. We help you understand what's in your plan, what services you can access, and how to use your funding most effectively. We coordinate all your providers so you have one point of contact instead of juggling multiple relationships.
- Participants new to NDIS who need help getting started
- Individuals with complex support needs requiring multiple providers
- Anyone who wants to maximize their NDIS plan effectiveness
NDIS Funding: Support Coordination is a specific line item in many NDIS plans under Capacity Building - Support Coordination.
Cleaning Services
A clean, organized home supports your independence, health, and wellbeing. Our cleaning services help you maintain a living environment that's safe, comfortable, and truly yours.
- Regular house cleaning (weekly, fortnightly, or monthly)
- Kitchen and bathroom deep cleans
- Dusting, vacuuming, and mopping
- Dishes and kitchen maintenance
- Laundry support if needed
- Customized cleaning plans based on your priorities
We don't just clean for you - we work with you. During your initial consultation, we'll discuss which areas are most important, any specific needs or preferences, and create a cleaning schedule that works for your routine. Your support worker will arrive at scheduled times, and you're always welcome to be as involved in the process as you'd like.
- NDIS participants who need assistance maintaining their home
- Individuals working toward independent living goals
- Participants who need regular support to keep their space clean and safe
NDIS Funding: Cleaning services are typically funded under Core Supports - Daily Living in your NDIS plan.
House & Yard Maintenance
Your home should support your lifestyle and goals, not create barriers or stress. Our maintenance team keeps your property safe, functional, and accessible.
- Regular yard maintenance and lawn care
- Garden upkeep and weeding
- Gutter cleaning
- Minor home repairs
- Light handyman work
- Property safety checks
- Seasonal maintenance
We assess your property needs during your initial consultation and create a maintenance schedule that keeps everything running smoothly. Whether it's regular lawn mowing or addressing specific repairs, we coordinate all maintenance so you don't have to worry about it.
- Homeowners who need assistance maintaining their property
- Participants living independently who need yard care support
- Individuals whose NDIS goals include maintaining their home environment
NDIS Funding: House and yard maintenance can be funded under Core Supports or Capital Supports depending on the specific work required.
The Power of Bundled Support
When you choose Empowering Hands for multiple services, you get:
- One Consistent Team - The same support workers across all your services means better relationships and better outcomes
- Simplified Communication - One point of contact for scheduling, questions, or changes
- Coordinated Support - We ensure all your services work together toward your NDIS goals
- Better Value - Efficient service delivery and flexible bundling can maximize your NDIS budget
- Less Stress - No juggling multiple providers, contracts, and schedules
Many of our participants combine cleaning, personal care, and community access into one seamless support package. Others add coordination or maintenance to their regular services. We'll work with you to create the right combination for your needs and goals.
Understanding NDIS Funding for Our Services
All Empowering Hands services are NDIS-funded when they're included in your plan. Here's how it works:
Our Pricing
We charge NDIS price guide rates - never more. You'll never receive surprise fees or charges beyond what your NDIS plan covers.
Getting a Quote
Contact us for a free consultation where we'll review your NDIS plan, discuss your support needs, and provide a clear breakdown of costs. We'll make sure you understand exactly how your funding will be used.
Plan Managed vs Self Managed
We work with all plan management arrangements - whether you're plan-managed, self-managed, or NDIA-managed. If you're unsure which you are, we can help you figure it out.
Budget Questions
Worried about making your funding last? Our support coordination service can help you budget effectively and make strategic choices about how to use your NDIS funding.
Let's Design Your Support Package
Every participant's needs are different. Book a free consultation to discuss which services will help you achieve your NDIS goals.
During your consultation, we'll:
- Review your current NDIS plan and funding
- Discuss your goals and support needs
- Recommend services that fit your situation
- Answer all your questions about our approach
- Create a support plan that works for you
No obligation, no pressure - just honest guidance about how we can help.