Let's Start Your Support Journey
Getting started with Empowering Hands is easy. Book your free consultation and discover how we can help you achieve your NDIS goals with flexible, person-centered support.
What to Expect from Your Free Consultation
No Obligation, Just Conversation
Your initial consultation is completely free with no commitment required. We'll talk about your goals, needs, and what support looks like for you. If we're a good fit, great. If not, we'll help point you in the right direction.
Understand Your Options
We'll review your NDIS plan together, explain which services you're eligible for, and discuss how our support can help you achieve your goals. You'll leave with clear understanding of what's possible.
Meet the Team
Get to know the people who might be supporting you. We'll discuss how we match support workers to participants and answer any questions about our team and approach.
Book Your Free Consultation
Fill out the form below and we'll contact you within 24 hours to schedule your consultation.
Other Ways to Contact Us
Our Service Area
Proudly serving Melbourne's western and northern suburbs
Call Us Directly
Mon-Fri 8am-6pm
Prefer to talk? Call us directly for immediate answers to your questions or to book your consultation over the phone.
Send Us an Email
Email us anytime with questions or to request a consultation. We typically respond within one business day.
Existing Participants
Already working with us? Contact your support coordinator or Sam directly for any service questions, schedule changes, or support needs.
Call Your TeamYour Support Journey Timeline
Within 24 Hours
We'll contact you to acknowledge your inquiry and schedule your free consultation at a time that works for you.
Initial Consultation
We'll meet (in person or virtually) to discuss your NDIS plan, goals, and support needs. This conversation usually takes 45-60 minutes.
Custom Support Plan
Based on our conversation, we'll create a support plan tailored to your goals, preferences, and NDIS funding. You'll receive a clear breakdown of services and costs.
Meet Your Team
We'll introduce you to the support workers who'll be part of your support team. We carefully match based on personality and support needs.
Support Begins
Most participants start receiving support within days of finalizing their plan. We'll ensure everything's working smoothly and adjust as needed.
Common Questions About Getting Started
Most new participants begin receiving support within days of their initial consultation, not weeks. We pride ourselves on rapid service initiation.
If you have your NDIS plan, bring it (or have your plan details available). But don't worry if you don't - we can work with whatever information you have.
No. The consultation is completely free and no-obligation. It's simply a conversation about whether we're the right fit for your needs.
That's exactly what the consultation is for. We'll help you understand your options and what services would best support your goals.
Absolutely. Your support should adapt as your needs and goals evolve. We maintain flexible service agreements that change with you.
We can still meet with you to discuss your needs and prepare for when your plan is approved. We'll help you understand what to expect.
Yes, we're happy to meet you at home if that's most comfortable for you. We can also meet virtually or at a location of your choice.
All inquiries come to our directors, Sam and the co-founder. You'll work directly with leadership from your very first contact.
Ready to Take the First Step?
Your independence and goals matter. Let's talk about how Empowering Hands can support your journey.
Book your free consultation today.
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