Supporting Your Independence,
Empowering Your Goals

Trusted NDIS support services across Melbourne's west and north. From daily living assistance to community access - we're here to help you live life on your terms.

Comprehensive Support Services

We provide flexible, person-centered NDIS support across six key service areas. Whether you need help with one area or a complete support package, our team is ready to assist.

Participant and support worker engaging in community activity

Community Access

Life happens in community. Our community access support helps you participate in activities you enjoy and pursue your social and recreational goals.

  • Social activities and events
  • Recreational programs
  • Gym or exercise support
  • Building social connections
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Respectful personal care assistance, maintaining dignity and independence

Personal Care

Maintaining your personal care routine supports your health, confidence, and independence. We provide respectful, dignified assistance with daily personal care needs.

  • Showering and bathing assistance
  • Dressing and grooming support
  • Medication reminders
  • Mobility assistance
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Support worker reviewing plan with participant at kitchen table

Support Coordination

Navigate your NDIS plan with confidence. We help you understand your funding, connect with services, and make the most of your support budget.

  • Plan implementation
  • Provider coordination
  • Goal setting and review
  • Budget management support
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Why Families Choose Empowering Hands

Support When You Need It

We know that when you need support, you need it now - not in three weeks. Our team prides itself on rapid response times and flexible availability. From your first inquiry to ongoing service delivery, we're here when you need us.

Most new participants start receiving support within days, not weeks. Because your goals shouldn't wait.

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Support worker arriving at participant's home, professional and welcoming

Simplify Your Support Team

Managing multiple service providers is exhausting. That's why we offer six complementary services under one trusted team. One point of contact, one consistent support approach, one relationship built on trust.

From cleaning your home to accessing your community, we're with you every step of the way.

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Team meeting or planning session, showing continuity of care

Your Goals, Your Way

Your NDIS plan is unique to you, and your support should be too. We take time to understand your goals, preferences, and what matters most to you. Need to adjust your schedule? Change how we deliver a service? Want to try something new? Just let us know.

Direct access to management means changes happen quickly, without bureaucracy or delays.

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Participant and support worker in community setting, choosing activity together

Getting Started is Easy

1

Free Consultation

Contact us for a no-obligation chat. We'll discuss your goals, NDIS plan, and how we can help.

2

Create Your Plan

We'll meet with you or your nominee to design a support plan that fits your life and goals.

3

Meet Your Team

We'll introduce you to the support workers who'll be part of your journey.

4

Start Living Your Goals

Begin receiving the support you need, with flexibility to adjust as you go.

Ready to take the first step?

Get Your Free Consultation

Supporting Communities Across Melbourne

We proudly serve NDIS participants throughout Melbourne's western and northern suburbs, with capacity to support participants statewide across Victoria.

Current service areas include:

Caroline Springs | East Keilor | Craigieburn | Thornhill Park | Albanvale

We're also expanding our services to Queensland's Gold Coast in 2026.

Wondering if we service your area? Get in touch - we're committed to supporting as many participants as possible, wherever they call home.

Let's Talk About Your Support Needs

Every participant's journey is unique. Book a free consultation to discuss how Empowering Hands can support your independence and help you achieve your NDIS goals.

Call us: 0413 998 657
Mon-Fri 8am-6pm
Get Started